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Counter Sales and Service Associate

2 months ago


Seattle, Washington, United States Johnstone Supply Full time
About the Role

Johnstone Supply is seeking a highly skilled and customer-focused HVAC Sales and Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide prompt and courteous service to customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products and services, including features, benefits, and applications.
  • Sales and Service: Meet or exceed sales targets by identifying customer needs and providing solutions that meet their requirements.
  • Point-of-Sale Operations: Process customer transactions, manage inventory, and maintain accurate records.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales and customer service goals.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in sales and customer service, preferably in the HVAC industry.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in point-of-sale systems.
Benefits
  • Competitive Salary: $28/hour.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and a 401(k) plan.