Front Desk Representative
2 weeks ago
About the Role:
Gastro Health is seeking a highly skilled and organized Front Desk Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare providers.
Key Responsibilities:
- Greets patients in a friendly and professional manner
- Utilizes practice management system to create provider records and maintain patient information
- Verifies registration forms and obtains necessary information from patients
- Ensures patient has current referral on date of service and obtains referral if necessary
- Verifies insurance benefits and eligibility prior to office visits and procedures
- Collects co-payments, coinsurance, and deductibles from patients and posts payments
- Maintains cleanliness and neatness of lobby and reception area
- Provides support to physicians and care center providers to ensure they are kept on schedule and advised of appointment changes
- Performs various administrative tasks, including answering phones, taking messages, and sending tasks
- Schedules, confirms, and cancels office appointments
Requirements:
- High school diploma
- 1 year of medical office experience preferred
- Bilingual (Spanish) preferred
- ECW knowledge preferred
We Offer:
- Competitive compensation
- Benefits package, including 401(k) retirement plans, health insurance, and paid time off
- Opportunities for advancement and professional growth
About Gastro Health:
Gastro Health is a leading gastroenterology multi-specialty group with over 130 locations throughout the United States. We are committed to providing exceptional patient care and a positive work environment for our employees.
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