Desktop Support Specialist
6 days ago
Stefanini Group is seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing exceptional technical support to our clients, ensuring seamless operation of end-user hardware and software.
Key Responsibilities:- Respond promptly to user inquiries and support calls via email or phone.
- Escalate high-impact issues while retaining ownership until resolution.
- Offer application support across multiple operating systems, including Windows 10/11, Office 365, Outlook mobile, and macOS.
- Provide technical solutions and guidance to users at all organizational levels.
- Build and install hardware in alignment with the lifecycle program.
- Manage inventory and asset tracking effectively.
- Coordinate with vendors and assist with other IT support tasks as needed.
- Contribute to project delivery and participate in disaster recovery planning and testing.
- Document technical support processes and share knowledge within the team.
- Be willing to travel occasionally, including providing travel support and managing high-risk travel situations.
- Be available for on-call duties and weekend support as required.
- Multitask efficiently and be proficient with multimedia platforms like Cisco Webex, Zoom, and Teams.
- Experience with aircraft and aviation hangar support is advantageous.
- Proficiency in Active Directory, Mobile Device Management, SCCM, macOS, Office 365, Windows 10/11, Jabber, Cisco AnyConnect, Z Scaler, VPN, and Dell/Mac/Apple hardware.
- Prior experience in Executive IT Support, particularly in supporting a CEO or chairman's suite, senior managing directors, and Board of Directors within the financial sector.
- Familiarity with event support and supporting sophisticated home networks.
- Proactive support experience, utilizing tools such as Splunk and Control Up.
- Involvement in a data privacy program, with knowledge of personal information removal from data brokers, dark web monitoring, and password security management through password managers.
- Knowledge of satellite communications, Star Link, and configuration of burner devices.
- Bachelor's degree in a related field.
- A minimum of 5 years of experience in the field.
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Desktop Support Specialist
2 weeks ago
New York, New York, United States Dexian DISYS Full timeJob Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team at Dexian DISYS. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for desktop computers, laptops, and other end-user computing equipment.Key Responsibilities:Provide technical support and...
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Desktop Support Specialist
3 weeks ago
New York, New York, United States Global Relay Full timeJob Title: Desktop Support SpecialistAbout the Role:We are seeking a highly skilled and experienced Desktop Support Specialist to join our team at Global Relay. As a key member of our IT department, you will be responsible for providing technical support and maintenance for desktop workstations, client-server based desktop applications, and related corporate...
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Desktop Support Specialist
2 weeks ago
New York, New York, United States Global Relay Full timeJob Title: Desktop Support SpecialistGlobal Relay is seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support for desktop workstations, client-server based desktop applications, and related corporate wireless devices to all staff.Key Responsibilities:Timely...
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Desktop Support Specialist
2 weeks ago
New York, New York, United States City of New York Full timeJob Title: Desktop Support SpecialistJoin the City of New York's Information Technology Services (ITS) team as a Desktop Support Specialist. As a key member of our team, you will be responsible for providing technical support and maintenance for desktop computers, laptops, and mobile devices across the city.Key Responsibilities:Troubleshoot and resolve...
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Desktop Support Specialist
2 weeks ago
New York, New York, United States ClifyX Full timeJob Title: Desktop Support SpecialistJob Summary:We are seeking a highly skilled Desktop Support Specialist to join our team at ClifyX. As a key member of our IT department, you will be responsible for providing technical support and assistance to our users, ensuring that they have a seamless and productive experience.Key Responsibilities:Provide hands-on...
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Desktop Support Specialist
1 month ago
New York, New York, United States Empower Professionals Inc Full timeJob Summary:Empower Professionals Inc is seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Specialist, you will be responsible for providing technical assistance and support to our employees.Key Responsibilities:Provide technical support and troubleshooting for desktop computers, laptops, and mobile devices.Install,...
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Desktop Support Specialist
2 weeks ago
New York, New York, United States H&H Full timeJob OpportunityWe are seeking a highly skilled Desktop & CADD Support Specialist to join our Information Technology team in our New York City Headquarters office. This position will provide technical expertise and support in general desktop support services and computer-aided design and drafting (CADD) software.H&H is a full-service infrastructure...
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Desktop Support Specialist
1 month ago
New York, New York, United States Atlas Search Full timeJob Summary:Atlas Search is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will play a crucial role in resolving desktop, notebook, and remote computing issues, ensuring optimal performance and efficiency in our technology infrastructure.Key Responsibilities:Technical Support: Provide assistance to end...
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Desktop Support Specialist
3 weeks ago
New York, New York, United States Tata Consultancy Services Full timeJob DescriptionWe are seeking a skilled Desktop Support Specialist to join our team at Tata Consultancy Services.Key Responsibilities:Provide Level 2 and Level 3 desktop support to ensure seamless IT operations.Utilize excellent analytical and troubleshooting skills to resolve complex technical issues.Develop and maintain in-depth knowledge of desktop...
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Desktop Support Specialist
6 days ago
New York, New York, United States Softworld Inc Full timeJob Title: Desktop Support Specialist - CamdenSoftworld Inc is seeking a skilled Desktop Support Specialist to join our team in Camden. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and customers...
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Windows Desktop Support Specialist
2 weeks ago
New York, New York, United States Liquidnet Full timeJob Title: Windows Desktop Support SpecialistJob Summary:We are seeking an experienced Windows Desktop Support Specialist to join our team at Liquidnet. The ideal candidate will have strong technical, customer service, and communication skills, with a passion for technology and a commitment to delivering exceptional support to our end-users.Key...
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Desktop Support Specialist
2 weeks ago
New York, New York, United States Momentum Resource Solutions Full timeJob SummaryMomentum Resource Solutions is seeking a skilled Desktop Support Specialist to provide exceptional IT services to our employees. As a key member of our Helpdesk team, you will be responsible for installing and supporting Windows and Mac-based hardware and software, responding to support requests, and performing analysis, diagnosis, and resolution...
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Senior Desktop Support Specialist
3 weeks ago
New York, New York, United States City of New York Full timeJob Title: Senior Desktop Support SpecialistJoin the City of New York's Information Technology Services (ITS) team as a Senior Desktop Support Specialist. In this role, you will be responsible for providing technical support and guidance to end-users, troubleshooting and resolving hardware and software issues, and collaborating with the team to ensure...
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Executive Desktop Support Specialist
3 weeks ago
New York, New York, United States Insight Global Full timeJob Title: Executive Desktop Support SpecialistInsight Global's luxury retail client is seeking a skilled Executive Desktop Support Specialist to provide day-to-day IT support for their C-Suite executives. The ideal candidate will have 5+ years of experience supporting executives on both Mac and Windows products.Key Responsibilities:Provide technical support...
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Desktop Support Specialist
3 weeks ago
New York, New York, United States Amtex Systems Inc Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Amtex Systems Inc. The successful candidate will be responsible for providing technical support and maintenance for desktop computers, laptops, and other related equipment.Key ResponsibilitiesRespond to technical issues and resolve problems in a timely and efficient...
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Desktop Support Specialist
4 days ago
New York, New York, United States CAI Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at CAI. As a key member of our IT department, you will be responsible for providing remote hardware and software support to our clients.Key ResponsibilitiesRespond professionally and courteously to all service requests and areas of the business entitiesUtilize remoting...
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Desktop Support Specialist
2 weeks ago
New York, New York, United States ClifyX Full timeJob Title: Desktop Support SpecialistWork Location: RemoteContract duration: 12+ months ContractWe are seeking a highly skilled Desktop Support Specialist to join our team at ClifyX.Key Responsibilities:Hands-on knowledge of Windows OS imaging, installation, and configuration.Good knowledge of Exchange Online, Office 365 Administration, and Office 365 Pro...
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Desktop Support Specialist
3 weeks ago
New York, New York, United States FirstPRO Full timeDesktop Support TechnicianWe are seeking a skilled and dedicated Desktop Support Technician to join our IT support team at FirstPRO. This role is essential in providing exceptional customer service and technical assistance to end-users, ensuring the smooth operation of IT infrastructure.Key Responsibilities:Create and manage application packages for...
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Desktop Support Specialist
3 weeks ago
New York, New York, United States ClifyX Full timeJob Title: Desktop Support EngineerClifyX is seeking a highly skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing technical support for desktops, laptops, and mobile devices, as well as troubleshooting and resolving hardware and software issues.Key Responsibilities:Provide technical support...
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Desktop Support Specialist
3 weeks ago
New York, New York, United States Empower Professionals Inc Full timeRole: Desktop SupportLocation: Onsite at a major corporation in New York CityDuration: 12+ monthsWe are seeking a skilled Desktop Support Technician to join our team at Empower Professionals Inc. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop computers and related...