Tysons Branch Manager
7 days ago
Trustar Bank is a community bank serving businesses and individuals in the Washington DC area. We are seeking an experienced Branch Manager for our Tysons Branch.
The Branch Manager will provide leadership to the branch team, ensuring high-quality customer service and oversight of branch sales, service, and operations. The ideal candidate will have a strong background in banking, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Represent the Bank to customers in a courteous and professional manner, providing prompt, efficient, and accurate service.
- Conduct outside sales calls and meetings to develop new business clients and increase deposits and loans.
- Establish the Trustar Bank brand in the market and leverage centers of influence.
- Partner with lending officers to analyze customer deposit relationships and joint calls.
- Manage the branch, including sales, service, operations, and staffing, with a focus on sales.
- Responsible for cross-selling bank products and services to deepen existing client relationships.
- Coach and mentor the branch team to master sales and service skills and complete performance reviews.
- Assist with various administrative daily and monthly activities to ensure the branch complies with Bank policies and procedures.
Requirements:
- Bachelor's degree preferred.
- Minimum five to seven years of banking experience, including customer service, teller training, and new accounts training.
- Prior supervisory experience is preferred.
- Must have a professional image and ability to remain calm in a fast-paced environment.
Working Conditions:
Continuous daily contact with customers and the public performing recurring tasks. Close daily contact with peers, manager, and other bank employees. Work schedules may include evening and Saturday hours.
We offer an outstanding benefits package, including a NO Deductible health care plan, a strong 401(k) with discretionary company match, LifeLock premier for all employees, and a generous PTO plan.
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