Credit Balance Specialist

2 weeks ago


Ithaca, New York, United States EmergencyMD Full time


EmergencyMD is dedicated to providing exceptional healthcare services, and we are seeking a skilled professional to join our team as a Refund Analyst. Our organization prides itself on delivering integrated health solutions while fostering a supportive environment for our employees.

As a Refund Analyst, you will play a crucial role in managing patient and insurance credit balances with precision and efficiency. Your expertise will contribute to our mission of enhancing the well-being of the communities we serve.

Key Responsibilities:
- Analyze credit balances on accounts to ascertain the source and legitimacy of overpayments.
- Investigate claim payment and adjustment histories to substantiate refund requests.
- Manage daily credit balance worklists to ensure prompt acknowledgment of refund inquiries.
- Conduct thorough examinations of all payments and adjustments recorded on accounts to confirm revenue receipt and accuracy.
- Gather and document all source materials reviewed to validate approved refund or recoupment requests, ensuring comprehensive account notation.

Qualifications:
- Education: High School Diploma required.
- Experience: 1-3 years in refund investigation and processing within a healthcare environment, with a strong understanding of Explanation of Benefits (EOBs) and insurance recoupments. Familiarity with Meditech is a plus.
- Licensure: CPB or CMRS certification is advantageous.

Physical Requirements:
- Ability to lift up to 50 pounds and remain in a standing or seated position for extended periods, along with repetitive hand and finger movements.

Compensation:
- Competitive hourly pay range of $21.00 to $27.00.

EmergencyMD is committed to fostering an inclusive workplace that values diversity and equity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, or any other protected characteristic.

If you require accommodations during the application process, please reach out to our Talent Acquisition team.



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