Intake Specialist

2 days ago


Houston, Texas, United States Pusch & Nguyen Law Firm, PLLC Full time
{"Job Title": "Intake Specialist", "Job Description": "Job Summary

We are seeking a highly skilled Intake Specialist to join our team at Pusch & Nguyen Law Firm, PLLC. The successful candidate will be responsible for providing exceptional service to our clients, ensuring a seamless intake process, and working closely with our attorneys to determine the best course of action for each case.

Key Responsibilities
  • Conduct thorough interviews with prospective clients to gather all necessary information.
  • Investigate and document all available details surrounding the accident.
  • Explain our contract and intake process to new clients in a clear and concise manner.
  • Collaborate with our attorneys to determine if a potential case falls within our practice areas.
  • Create detailed case files and maintain accurate records.
  • Provide exceptional customer service to our clients, responding to their inquiries and concerns in a timely and professional manner.
  • Work closely with our team to ensure a smooth and efficient intake process.
Requirements
  • High school diploma or general education degree (GED) - Preferred
  • Minimum 1 year of customer service experience and customer service skills – Required
  • Personal injury intake experience - Required

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional service to our clients, we encourage you to apply for this exciting opportunity.

", "Company": "Pusch & Nguyen Law Firm, PLLC"}
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