Intake Specialist
2 days ago
We are seeking a highly skilled Intake Specialist to join our team at Pusch & Nguyen Law Firm, PLLC. The successful candidate will be responsible for providing exceptional service to our clients, ensuring a seamless intake process, and working closely with our attorneys to determine the best course of action for each case.
Key Responsibilities- Conduct thorough interviews with prospective clients to gather all necessary information.
- Investigate and document all available details surrounding the accident.
- Explain our contract and intake process to new clients in a clear and concise manner.
- Collaborate with our attorneys to determine if a potential case falls within our practice areas.
- Create detailed case files and maintain accurate records.
- Provide exceptional customer service to our clients, responding to their inquiries and concerns in a timely and professional manner.
- Work closely with our team to ensure a smooth and efficient intake process.
- High school diploma or general education degree (GED) - Preferred
- Minimum 1 year of customer service experience and customer service skills – Required
- Personal injury intake experience - Required
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional service to our clients, we encourage you to apply for this exciting opportunity.
", "Company": "Pusch & Nguyen Law Firm, PLLC"}-
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