Senior Application Engineer

24 hours ago

Houston, Texas, United States Vaco Full time

About the Role:

Vaco is seeking an experienced Information Technology professional to serve as a product specialist on the technology supporting new business intake, conflicts clearance, and risk management processes. This role will be responsible for working with the Conflicts and IT departments on the design, configuration, integration, testing, deployment, and support of Intapp Intake and Intapp Conflicts, including the migration of Intapp Conflicts to the Cloud SaaS product.

Key Responsibilities:

  • Act as a subject matter expert for Intapp Intake and Intapp Conflicts, providing technical guidance and best practices for configuration, integration, testing, deployment, and support.
  • Lead the migration of Intapp Conflicts from on-premises to cloud SaaS products, ensuring a smooth transition and minimal disruption to the business.
  • Collaborate with business stakeholders, vendors, and other IT teams to understand requirements, priorities, and challenges of new business intake and conflicts clearance processes and technologies.
  • Troubleshoot and resolve issues related to Intapp solutions, including performance, functionality, security, and data quality.
  • Develop and maintain documentation, training materials, and knowledge base articles for Intapp solutions.
  • Provide end-user training and support for Intapp solutions, as well as communication updates, changes, and enhancements.
  • Monitor and report on the usage, performance, and satisfaction of Intapp solutions, and identify opportunities for improvement and optimization.

Requirements:

  • Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work experience.
  • 10+ years of experience with technology, development, and systems administration, preferably in a legal or professional services environment.
  • 2+ years of experience with Intapp solutions for Conflicts and Intake, including configuration, integration, testing, deployment, and support.
  • Experience with migrating Intapp solutions from on-premises to cloud SaaS products, or similar system migration projects.
  • Strong understanding of new matter intake and conflicts resolution business processes and technologies, workflows, and the ability to translate business needs into technical solutions.
  • Excellent communication, collaboration, and problem-solving skills, and the ability to work effectively with business stakeholders, vendors, and other IT teams.

About Vaco:

Vaco is a leading staffing firm that specializes in placing top talent in accounting, finance, and technology roles. We are committed to delivering exceptional service and results to our clients and candidates.

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