Xfinity Sales Consultant

7 days ago


East Brunswick, New Jersey, United States Comcast Full time

About Comcast

We are a leading media and technology company that drives innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share our passion for teamwork, our vision to revolutionize industries, and our goal to lead the future in media and technology, we want you to fast-forward your career with us.

Your Role

You will be responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills, and technology to achieve a world-class sales and service experience.

You will work with moderate supervision/guidance and be accountable for individual results and impact on the team.

Your Responsibilities

  • Passionately represent products and services by sharing and demonstrating product and sales know-how with customers.
  • Provide product demonstrations to educate customers on full product capabilities to increase their experience.
  • Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
  • Achieves sales and customer experience goals and objectives.
  • Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent.
  • Performs operational and administrative tasks. Partners with customer care to resolve customer issues, as appropriate.
  • Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Aligns with all company and retail operational policies and procedures.
  • Completes training requirements and engages in team huddles and learning. Knows and understands sales compensation plan and its key elements.
  • Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s), and overtime as needed. May be asked to work in alternate stores outside of home base store.

We Offer

  • $27.69+ Hourly Salary (Base Pay: $20.00 + Targeted Commission)
  • A development and advancement opportunity to grow your career
  • A supportive and dynamic work environment
  • A comprehensive benefits package including medical, dental, and vision insurance
  • A 401(k) matching program
  • Discounted services (must reside in the footprint)
  • Xfinity Mobile discounts
  • Much more


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