Visitation Center Monitor
1 month ago
The City of Baltimore's Department of Human Resources is seeking a Visitation Monitor to work at the Visitation and Exchange Center. The selected candidate will be responsible for planning, coordinating, and implementing safe supervised visitation and/or exchange sessions between non-custodial parents and children. The ideal candidate will have experience working with at-risk families of domestic violence and possess good oral and writing skills.
Key Responsibilities
The Visitation Monitor will be responsible for:
- Observing visitation sessions between visiting parents and children
- Intervening as necessary during visits or exchanges to address any concerns that arise
- Keeping accurate and complete records of any safety concerns or potential problems that come up during a visitation session
- Meeting parents and/or children before and after visits to check in with them and refer them to any needed services or programs
- Maintaining clear and consistent communication with the on-site supervisor, on-site police, other monitors, and volunteers
- Coordinating the safety of visits by being available to accompany individuals wherever needed in and around the building
- Maintaining client files and personal timesheets
- Discussing case progress and concerns with supervisors and attending occasional meetings about case status and other center operational issues
- Complying with all Visitation Center policies and procedures, including client confidentiality, safety, and mandated reporting procedures
Requirements
The ideal candidate will have:
- An associate degree or some college in a social services field
- Must be 21 years of age or older
- Must be familiar with and have experience working with at-risk families of domestic violence
- Must have good oral and writing skills
Working Conditions
The Visitation Monitor will work evenings, including Fridays, and weekends, with minimum shift requirements maintained. The position requires the ability to recognize tactics leveraged by individuals who use violence to gain control of others and the leadership to counteract such behavior.
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