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Operations Supervisor

2 months ago

Forest Park, Georgia, United States Delight Restaurant Group Full time

Job Summary

As a Shift Manager at Delight Restaurant Group, you will play a critical role in ensuring the smooth execution of daily operations. This includes assisting in the management of staff, maintaining high standards of customer service, and contributing to the overall success of the restaurant.

Key Responsibilities

  • Assist in the management of staff, including scheduling, training, and performance management
  • Maintain high standards of customer service, ensuring a positive experience for all guests
  • Contribute to the development and implementation of operational strategies to drive sales growth and improve efficiency
  • Collaborate with the management team to achieve business objectives and goals
  • Ensure compliance with company policies and procedures, as well as relevant laws and regulations

Requirements

  • High School Diploma or equivalent required; degree in hospitality or related field preferred
  • Minimum 1-2 years of experience in a supervisory or management role in the food service industry
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and management
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Strong problem-solving and analytical skills, with the ability to make sound decisions in a fast-paced environment

What We Offer

  • Competitive hourly rate and opportunities for advancement
  • Comprehensive training program to develop your skills and knowledge
  • Opportunities for professional growth and development
  • A fun and dynamic work environment with a team-oriented culture