Customer Service Representative
3 weeks ago
Early Career Customer Service Associate – Omaha, NE Area only
We're seeking a highly motivated and customer-focused individual to join our team as an Early Career Customer Service Associate. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and helping our clients achieve their financial goals.
About the Role:
This is a fantastic opportunity for someone who is passionate about customer service and wants to start their career in a dynamic and supportive environment. As an Early Career Customer Service Associate, you will be responsible for:
- Providing exceptional customer service to our clients via phone, email, and chat
- Resolving customer issues and concerns in a timely and professional manner
- Assisting clients with a range of financial services, including account management and transactions
- Working collaboratively with our team to achieve business objectives and improve customer satisfaction
What We Offer:
At Fidelity Investments, we offer a comprehensive benefits package, including:
- Competitive salary and bonus structure
- Comprehensive health, dental, and vision insurance
- 401(k) matching program
- Tuition reimbursement and education assistance
- Flexible work arrangements, including remote work options
Requirements:
To be successful in this role, you will need:
- A degree or equivalent experience in a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
What We're Looking For:
We're looking for someone who is:
- Passionate about customer service and delivering exceptional experiences
- Results-driven and able to work in a fast-paced environment
- Collaborative and able to work effectively with a team
- Adaptable and able to learn quickly
How to Apply:
If you're a motivated and customer-focused individual who is looking to start your career in a dynamic and supportive environment, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.
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