Customer Service Representative

1 day ago


Lincoln, Nebraska, United States ABC Termite & Pest Control Inc Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and professional Customer Service Representative to join our team at ABC Termite & Pest Control Inc.

Job Summary:

The successful candidate will be responsible for providing exceptional customer service, responding to client inquiries, and ensuring a positive experience for our customers.

Key Responsibilities:
  • Answer incoming customer calls and respond to client emails and text messages in a professional and timely manner.
  • Schedule appointments, process service orders and payments, and invoice customers.
  • Set up new customer accounts and schedule estimates as needed.
  • Perform administrative tasks and provide support to the team as required.
Requirements:
  • Administrative and/or customer service experience is recommended but not required.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer:
  • A competitive hourly rate of $19.00 to $20.00 per hour with potential for increase after 90 days.
  • A comprehensive benefits package including health, dental, vision, and life insurance after 30 days of employment.
  • 401K and profit-sharing benefits after 1 year of employment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, please submit your application to join our team.



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