Customer Service Representative

4 days ago


Lincoln, Nebraska, United States Planet Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.

Key Responsibilities
  • Provide a superior level of customer service to members, prospective members, and guests.
  • Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Respond to member questions and concerns in a timely and professional manner.
  • Maintain the neatness and cleanliness of the club.
Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.
What We Offer

As a Member Services Representative at Planet Fitness, you will have the opportunity to work in a dynamic and supportive environment that values customer satisfaction and employee growth. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.

At Planet Fitness, we are committed to creating a Judgement Free Zone where our members can feel comfortable and motivated to reach their fitness goals. If you are a customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.



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