Community Ambassador

2 weeks ago


Miami, United States Associa Full time
Concierge Representative Opportunity

We are seeking a reliable and customer-oriented individual to join our team as a Concierge Representative at Associa. As the face of our community, you will be responsible for ensuring a safe and welcoming environment for our residents and guests.

Key Responsibilities:
  • Greet and assist residents and guests in a professional and friendly manner.
  • Handle inquiries, complaints, and requests efficiently and courteously.
  • Maintain a clean and organized front desk area.
  • Monitor and control access to the residential community.
  • Answer phone calls and direct them to the appropriate department.
Requirements:
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • At least one year of directly related or closely related experience.
  • Able to work effectively with others in person and in group settings.
  • Able to communicate effectively and professionally on phone, email, and in-person.
  • Must be able to operate general office equipment (copiers, fax machines, phone systems, etc.).
  • Professional customer service skills.
  • High School Diploma or GED.

Associa is a leading community management company with over 300 branch offices across North America, serving more than 7.5 million residents worldwide. We are committed to building the future of community and providing exceptional service to our residents.


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