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Patient Access Representative

2 months ago


Marquand, Missouri, United States Community Health Network Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at Community Health Network. As a key member of our centralized scheduling department, you will be responsible for providing exceptional customer service to our patients and visitors.

Key Responsibilities
  • Serve as the first point of contact for patients and visitors, providing a warm and welcoming experience.
  • Manage patient check-in and check-out processes, ensuring accurate and efficient registration.
  • Schedule appointments and verify patient demographics and insurance information.
  • Provide telephone coverage and respond to patient inquiries in a timely and professional manner.
  • Maintain accurate and up-to-date patient records, utilizing multiple software applications.
  • Collaborate with healthcare teams to ensure seamless patient flow and optimal care delivery.
Requirements
  • High school diploma or equivalent required; two years of experience in customer service or healthcare office setting preferred.
  • Excellent verbal and written communication skills, with ability to work well under pressure in a fast-paced environment.
  • Strong organizational skills, attention to detail, and ability to multi-task with a team-oriented approach.
  • Proficient in data entry and Microsoft Office suite of products.
About Community Health Network

At Community Health Network, we pride ourselves on delivering exceptional care through empathy, communication, and collaboration. We are committed to creating a work environment that values diversity, inclusion, and respect for all individuals. If you are a motivated and compassionate individual who shares our vision, we encourage you to apply for this exciting opportunity.