Access Representative

1 month ago


Marquand, Missouri, United States Cummins Behavioral Health Systems Full time
Job Summary:

The Access Representative plays a vital role in the admission process, ensuring a smooth and efficient experience for clients. This full-time position requires a professional and courteous demeanor, with excellent communication and problem-solving skills.

Key Responsibilities:
  • Greet clients in a welcoming and professional manner, ensuring adherence to visitor policies and procedures.
  • Answer phone calls in a courteous and professional tone, transferring calls as needed and checking voicemail throughout the day.
  • Explain the new client intake process, collecting necessary information and paperwork, and ensuring accurate data entry.
  • Schedule appointments for clinicians, print consumer's future appointments/excuse letters, and reschedule appointments as needed.
  • Send, scan, and log documents into the chart as required.
Requirements:
  • Two years of work experience in a medical or behavioral health office is desired.
  • Previous experience with Microsoft Word and Excel is preferred.
  • High School graduate or equivalent is preferred.
  • Bilingual is preferred but not required.
Benefits:

Cummins Behavioral Health Systems offers a competitive salary, comprehensive insurance packages, excellent work-life balance, and generous paid time off. We are an equal opportunity employer and welcome applicants from diverse backgrounds.


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