General Manager
3 days ago
Cotton On Group is a global retailer with a passion for delivering value-fashion to our customers. We're a diverse and inclusive team of over 20,000 people who love to think big and have fun along the way.
Job DescriptionWe're seeking a highly skilled and experienced General Manager to lead our store team and drive sales and customer satisfaction. As a General Manager, you'll be responsible for leading a high-performing team, managing store operations, and achieving sales and KPI targets.
Key Responsibilities- Lead and manage a diverse and high-performing store team to achieve sales and KPI targets
- Develop and implement strategies to drive sales and customer satisfaction
- Manage store operations, including inventory, visual merchandising, and customer service
- Collaborate with the store team to achieve business objectives and goals
- Identify and capitalize on opportunities to drive sales and growth
- 3+ years of retail management experience, preferably in fast fashion
- Proven track record of leading and managing high-performing teams
- Demonstrated results and acumen in interpreting, analyzing, and driving sales, stock, and service delivery
- Knowledge of retail merchandising practices, including the ability to execute VM directives and deliver on world-class visual merchandising standards
- Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts
- Outstanding communication, customer service, and problem-solving skills
- Competitive pay and benefits package
- 50% team member discount for all brands and products
- Wellness support 24/7
- Performance and peak incentives to reward and recognize our team
- Development opportunities to take your career to the next level
We're a company that values diversity, inclusivity, and teamwork. We believe in empowering our team members to reach their full potential and making a positive difference in people's lives. If you're passionate about retail, customer service, and leadership, we'd love to hear from you
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