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Restaurant Operations Manager

2 months ago

Cedar Rapids, Iowa, United States Pancheros Franchise Corporation Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Pancheros Franchise Corporation. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, service, and cleanliness are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Directly supervise and manage a team of restaurant staff, including hiring, training, and evaluating employees.
    • Provide guidance and support to staff to ensure they have the skills and knowledge needed to perform their jobs effectively.
  • Operations Management
    • Oversee the preparation and presentation of food and beverages to ensure high quality and consistency.
    • Monitor and control inventory levels, including food, supplies, and equipment.
    • Ensure that all restaurant facilities and equipment are clean, well-maintained, and in good working order.
  • Customer Service
    • Provide exceptional customer service to ensure that customers have a positive experience in our restaurant.
    • Respond to customer complaints and resolve issues in a timely and professional manner.
  • Financial Management
    • Manage restaurant finances, including budgeting, forecasting, and controlling costs.
    • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Marketing and Promotion
    • Develop and implement marketing and promotional strategies to increase sales and customer engagement.
    • Collaborate with the marketing team to create and execute marketing campaigns.
Requirements
  • Education and Experience
    • Bachelor's degree in Hospitality, Business, or related field.
    • Minimum 2 years of experience in restaurant management or a related field.
  • Skills and Qualifications
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
    • Strong analytical and problem-solving skills.
    • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer
  • Competitive Salary and Benefits
    • Competitive salary and benefits package.
    • Opportunities for career advancement and professional growth.
  • Fun and Dynamic Work Environment
    • Collaborative and supportive team environment.
    • Opportunities to work with a dynamic and innovative company.