Restaurant Operations Manager

2 weeks ago


Cedar Rapids, Iowa, United States Panchero's Mexican Grill Full time
Job Title: General Manager

Job Summary:

We are seeking a highly skilled and experienced General Manager to lead our restaurant team at Panchero's Mexican Grill. As a General Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Operations Management: Oversee the day-to-day operations of the restaurant, including managing staff, inventory, and supplies.
  • Customer Service: Ensure that customers receive exceptional service, responding to complaints and resolving issues in a timely manner.
  • Staff Management: Supervise and train staff to ensure they meet company standards, providing coaching and feedback as needed.
  • Financial Management: Manage restaurant finances, including forecasting, budgeting, and controlling costs.
  • Marketing and Promotion: Develop and implement marketing strategies to drive sales growth and increase brand awareness.

Requirements:

  • Leadership Experience: Proven experience in a leadership role, with a track record of success in managing teams and driving results.
  • Customer Service: Excellent customer service skills, with the ability to respond to customer complaints and resolve issues in a timely manner.
  • Financial Management: Strong financial management skills, with the ability to forecast, budget, and control costs.
  • Marketing and Promotion: Experience in developing and implementing marketing strategies to drive sales growth and increase brand awareness.

Benefits:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Team Environment: A dynamic and supportive team environment.

About Us:

Panchero's Mexican Grill is a fast-casual restaurant chain that serves fresh, high-quality Mexican food. We are committed to providing exceptional customer service and creating a welcoming atmosphere for our guests.

Location:

5350 Kirkwood SW Blvd, Ste 800, Cedar Rapids, IA 52404



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