Restaurant Operations Manager
23 hours ago
At Panchero's Mexican Grill, we're on a mission to make every meal an unforgettable one. As our General Manager, you'll play a crucial role in ensuring our restaurants exceed all sanitation standards, provide quick and courteous service, and deliver high-quality food prepared from scratch.
Key Responsibilities:- Operations Management: Directly supervise restaurant operations, ensuring compliance with company standards in all areas, including customer satisfaction, speed of service, food production, safety, and sanitation.
- Team Leadership: Supervise a team of 3-10 employees, assign tasks, and monitor completion in a timely manner.
- Customer Service: Handle customer complaints and resolve issues to the customer's satisfaction.
- Quality Control: Monitor the quality of prep and menu items to ensure compliance with established standards.
- Marketing: Actively market the restaurant within the neighborhood and community to increase awareness of the brand.
- Leadership Skills: Ability to positively lead and supervise others.
- Communication Skills: Ability to read and understand documents, such as operating manuals, procedure manuals, and employee handbooks, written in English.
- Physical Demands: Ability to move around the restaurant, lift up to 40 lbs, and stand for long periods.
- Health Insurance: Comprehensive health insurance plan.
- Paid Time Off: Generous paid time off policy.
We're committed to providing a positive and inclusive work environment. If you're passionate about delivering exceptional customer service, leading a team, and preparing high-quality food, we'd love to hear from you.
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