Software Implementation Manager
2 weeks ago
System Innovators is seeking a highly skilled Software Implementation Manager to lead the overall implementation program of our Enterprise Revenue Management solution.
Key Responsibilities:- Manage project scope, functional and technical project resources, and interface with multiple departments to ensure successful and on-time delivery of the defined solution implementation.
- Assist with Pre-Sales workshops and create Statement of Work documents.
- Run customer functionality workshops and guide customers in designing solutions configuration applying best practices and maximizing business benefits.
- Oversee execution of multiple solution implementation work streams and develop a functional and technical understanding of solutions to assist with and/or complete system implementation tasks.
- Document and review functional/technical specifications and gain approval from the customer.
- Maintain Project Plans and Project Budgets, manage Project Escalations, and seek additional opportunities and manage Project Change requests to ensure Project Scope is maintained.
- Oversee Configuration progress, all Test phases, Deployment, and Post Go-Live support.
- Bachelor's degree in Business or Technology related field from an accredited institution.
- 3+ years of experience as a Software Implementation Manager or equivalent experience in an IT field.
- Knowledge of project management tools and software packages.
- Enterprise technology delivery.
- Ability to operate well in fast-paced, collaborative environment.
- Operational, technical marketing and management skills.
- Must be a good communicator.
- Leadership qualities and excellent problem-solving ability.
- PMP/PMBOK certification is nice to have.
- Government contract and delivery experience preferred.
- 30% travel required.
System Innovators is a division of Harris Computer, a member of the Constellation Software Inc. group of companies. For over 30 years, System Innovators has been the industry leader in cashiering and revenue collection systems for the public sector and utilities.
Our user-friendly software solutions are field-tested and time-proven, used by 200+ clients throughout the United States, Canada, and the Caribbean.
Using the latest Microsoft platforms and .NET technologies, all software development and support for iNovah is based out of the System Innovator's office in Jacksonville, Florida.
Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions.
Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to all levels of local government, public power, and water entities as well as school districts throughout North America.
Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time.
Harris is divided into multiple functional Business Units that are supported by a centralized Corporate Services group.
Harris is an EEO/AA/Disability/Veteran employer.
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Software Implementation Manager
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