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Assistant Team Leader

2 months ago

Tulsa, Oklahoma, United States pOpshelf Full time
Assistant Team Leader

We are seeking a highly motivated and organized Assistant Team Leader to join our team at pOpshelf. As a key member of our store operations team, you will play a vital role in maintaining a clean, well-organized store environment and assisting the Store Team Leader in creating a customer-first culture.

About pOpshelf

pOpshelf is a retail company that values diversity, equity, and inclusion. We strive to provide a wide range of career opportunities and a supportive work environment that fosters growth and development.

Job Summary

The Assistant Team Leader will be responsible for supervising store employees, managing merchandise, and performing various duties to maximize profitability and customer satisfaction. This role requires strong communication and leadership skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service and greet customers in a friendly and welcoming manner.
  • Assist the Store Team Leader in creating and supporting a customer-first store culture.
  • Model product knowledge and selling techniques to enhance the customer experience.
  • Facilitate merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at pOpshelf.
  • Rotate product to create eye-catching displays and drive sales.
  • Assist Store Team Leader with educating store team about store products and providing a differentiated, easy, and fun shopping experience.
  • Maintain daily and weekly cleaning checklists to provide a superior customer shopping experience.
  • Ensure condense and reset standards are maintained consistently each day.
  • Open and close the store a minimum of two days per week.
  • Assist Store Team Leader with scheduling employees, providing adequate training, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
  • Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking, and rotating merchandise on shelves and building merchandise displays.
  • Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Assist in implementation and maintenance of plan-o-zones; ensure merchandise is presented according to established practices and Store Manager direction.
  • Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherence to company security practices, and cash control procedures.
  • Assist customers in self-checkout process at multiple register terminals simultaneously.
  • Assist with management of the store in the Store Team Leader's absence.
Requirements
  • High school diploma or equivalent strongly preferred.
  • One year of experience in a specialty retail environment preferred.
  • Six months supervisory or team lead experience preferred.
Working Conditions and Physical Requirements
  • Frequent walking and standing.
  • Frequent bending, stooping, and kneeling to run check out stations, stock merchandise, and unload trucks.
  • Frequent handling of merchandise and equipment.
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
  • Occasional climbing (using ladder).
  • Fast-paced environment; moderate noise level.
  • Exposure to strong scents and fragrances.
  • Occasionally exposed to outside weather conditions.
  • Occasionally exposed to wet floor surfaces.
  • Occasionally exposed to household and industrial cleaning solutions.
  • Occasional or regular driving/providing own transportation to make bank deposits and assist in other locations as needed.