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Customer Service Representative
1 month ago
At State Farm Insurance, we're looking for a Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a timely and professional manner.
Key Responsibilities:- Assist customers with policy changes, inquiries, and complaints
- Provide accurate and timely information regarding insurance products and services
- Process policy applications, renewals, and cancellations
- Handle billing and payment inquiries
- Resolve customer issues and complaints in a professional and efficient manner
- Collaborate with team members to ensure customer satisfaction
- Maintain accurate customer records and update information as needed
- Follow company policies and procedures to ensure compliance with insurance regulations
- Stay updated on industry trends and changes in insurance policies
We're looking for a team player who is passionate about delivering exceptional customer service and has a strong understanding of insurance products and services. If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
