Customer Service Representative

2 weeks ago


Canonsburg, Pennsylvania, United States NovaCare Prosthetics and Orthotics Full time
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at NovaCare Prosthetics and Orthotics. As a Customer Service Representative, you will be responsible for providing exceptional service to our patients and customers, ensuring that their needs are met and exceeded.

Key Responsibilities:
  • Answer and respond to patient and customer inquiries in a timely and professional manner
  • Resolve patient and customer issues and concerns in a fair and efficient manner
  • Process and manage patient and customer accounts, including billing and payment
  • Provide excellent customer service and support to patients and customers
  • Work collaboratively with other departments and teams to ensure seamless service delivery
Requirements:
  • High school diploma or equivalent required
  • Minimum one year of customer service experience required
  • Excellent communication and interpersonal skills required
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Ability to maintain confidentiality and handle sensitive information
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to make a difference in the lives of our patients and customers


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