Customer Service Representative
2 weeks ago
CentiMark Corporation is seeking a highly motivated and customer-focused Roofing Client Service Representative to join our growing team.
This role will be responsible for providing exceptional service to our clients across our 100+ locations in the US and Canada.
As the first point of contact for our valued customers, you will receive and process roofing work orders, educate customers on their roofing needs, and communicate with Account Managers, Sales Representatives, and Management to ensure seamless customer service and problem resolution.
You will also track roofing quote opportunities within our CRM (Salesforce) and follow up with customers to secure approvals.
Proficiency in using a CRM system (like Salesforce) is a plus, and experience in the roofing industry is preferred but not required.
We offer a competitive benefits package, including a "Core Plan" with free medical and dental, as well as a "Buy Up Plan" with a lower deductible for medical.
Additionally, you will enjoy paid holidays and vacation, an Employee Stock Ownership Program (ESOP), a Flexible Spending Account (FSA), and dayshift hours.
Growth opportunities are also available.
For more information, please visit our website.
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