Customer Service Representative

1 month ago


Durham, North Carolina, United States Phoenix Senior Living Full time
Job Summary

Phoenix Senior Living is seeking a skilled Concierge to provide exceptional customer service and support to our residents, families, and visitors.

Key Responsibilities:

  • Greets and welcomes visitors, residents, and families in a warm and professional manner.
  • Manages incoming calls, takes messages, and communicates with residents and staff.
  • Provides community information and assists with appointments, transportation, and other resident needs.
  • Sends get well and sympathy cards to residents and families.
  • Assists with community events and activities.

Requirements:

  • High School Diploma or equivalent required.
  • Proven customer service experience and skills.
  • Knowledge of the Senior Living industry preferred.

About Phoenix Senior Living:

We are a leading provider of senior living communities, dedicated to providing exceptional care and services to our residents. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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