Customer Service Representative

4 weeks ago


Durham, North Carolina, United States Associa Full time
Customer Service Representative

Associa is seeking a talented Customer Service Representative to support our community association management team. The ideal candidate will have excellent communication skills, be self-motivated, and have a strong attention to detail.

Key Responsibilities:
  • Welcome homeowners, guests, and vendors to our community
  • Perform various administrative tasks in support of our HOA's mission
  • Provide exceptional customer service by attending to needs and answering questions
  • Coordinate clubhouse reservations and pool keys

Requirements:
  • Proficient in Microsoft Office products
  • Excellent communication and interpersonal skills
  • Self-motivated and proactive
  • Time management and prioritization skills
  • High school diploma or equivalent required
  • 0-3 years of directly related experience preferred

About Associa:

With over 300 branch offices across North America, Associa is a leading provider of community association management services. Our team of 15,000+ professionals is dedicated to delivering exceptional service to our clients and their residents. We are committed to building strong, vibrant communities that enhance the quality of life for our residents.

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