Customer Service Representative
3 weeks ago
Job Description
General Job Duties
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Domino's Franchise. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, both in-store and over the phone.
Key Responsibilities:
- Operate all equipment safely and efficiently
- Stock ingredients from delivery area to storage, work area, and walk-in cooler
- Prepare product according to company standards
- Receive and process telephone orders
- Take inventory and complete associated paperwork
- Clean equipment and facility daily
Requirements:
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders
- Ability to add, subtract, multiply, and divide accurately and quickly
- Ability to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Work Conditions:
Exposure to varying and sometimes adverse weather conditions, in-store temperatures, and fumes from food odors. Must be able to work in a fast-paced environment and meet strict quality control standards.
Essential Functions:
- Talking and hearing on telephone
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
Temperaments:
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
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