Patient Service Representative Lead

6 days ago


Honolulu, Hawaii, United States Hawaii Pacific Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Lead Patient Service Representative to join our team at Straub Medical Center. In this role, you will be responsible for coordinating work activities and staffing for our Physiatry team, including training and maintaining master schedules, processing professional/technical fees, and acting as a liaison between patients and professional staff.

Key Responsibilities
  • Coordinate work activities and staffing for the Physiatry team
  • Train and maintain master schedules
  • Process professional/technical fees generated by department providers
  • Interview, register, admit, update, and create patients' medical records
  • Act as a liaison between patients and professional staff
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Two years of clerical support experience in a healthcare setting, including medical insurance and collection experience
  • Excellent communication and customer service skills
  • Ability to work effectively under minimal supervision
Preferred Qualifications

We also prefer candidates with:

  • An Associate's Degree in business administration or a related field
  • ICD-9 and CPT coding certification
  • Medical Terminology experience
  • MS Office Suite experience
About Hawaii Pacific Health

Hawaii Pacific Health is a comprehensive healthcare system that provides a wide range of medical services to the people of Hawaii. We are committed to delivering high-quality patient care and improving the health of our community.



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