Support Experience Specialist

3 weeks ago


Syracuse, New York, United States Atlas Advanage Full time
About Us

Atlas Advanage is a leading organization that values its customers above all else. We strive to provide an unparalleled level of service, ensuring that every interaction with our company is a positive one.

Job Description

As a Customer Service Representative at Atlas Advanage, you will play a vital role in maintaining our high standards of customer satisfaction. Your key responsibilities will include:

  • Customer Support: Provide prompt and professional assistance to customers via phone, email, or in-person.
  • Product Information: Deliver accurate and engaging product information to customers, highlighting key features and benefits.
  • Problem Resolution: Identify and resolve customer complaints in a timely and satisfactory manner.
Requirements

To excel as a Customer Service Representative at Atlas Advanage, you will need:

  • Experience: A minimum of 1-2 years' experience in customer service, sales, or a related field.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport with diverse personalities.
  • Time Management: Ability to multitask, prioritize tasks, and manage time effectively to meet performance metrics and deadlines.
  • Education: High school degree or equivalent required.

We offer a competitive salary range of $45,000 - $55,000 per annum, depending on location and experience. If you are a customer-centric individual who excels in a dynamic environment, we encourage you to apply.



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