Technical Support Engineer
2 days ago
We are seeking a highly motivated and experienced Technical Support Engineer to join our team at Broadcom Corporation. This is an exciting opportunity for someone who is passionate about providing exceptional customer support and has a strong background in mainframe technology.
As a Technical Support Engineer, you will be responsible for providing omni-channel support to our customers, ensuring they achieve their desired business outcomes. You will work closely with our internal teams to resolve complex technical issues and provide proactive support to prevent future problems.
The ideal candidate will have 8+ years of experience in software support or systems programming, with a strong understanding of z/OS, Unix, ACF2, Top Secret, and CICS. You will also have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
Key Responsibilities:
- Provide technical support to customers via phone, email, and chat
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain knowledge base articles and training materials
- Participate in ongoing training and professional development to stay up-to-date on new technologies and products
Requirements:
- 8+ years of experience in software support or systems programming
- Strong understanding of z/OS, Unix, ACF2, Top Secret, and CICS
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
Benefits:
- Competitive salary: $84,000 - $135,000 per year
- Discretionary annual bonus
- Equity in accordance with equity plan documents and equity award agreements
- Comprehensive benefits package, including medical, dental, and vision plans, 401(K) participation, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave, and vacation time
-
Technical Support Specialist
1 week ago
Chicago, Illinois, United States C4 Technical Services Full timeJob Description:Job Title: Application Support AnalystJob Summary: We are seeking a highly skilled and experienced Application Support Analyst to join our team at C4 Technical Services. The ideal candidate will have a strong background in technical support and be able to provide expertise in Microsoft Windows and Microsoft productivity software, including...
-
Technical Lead
2 days ago
Chicago, Illinois, United States Technical Paradigm LLC Full timeJob Title: Technical LeadDescription: Are you a seasoned software engineer looking to take on new challenges? We are seeking a highly skilled and experienced technical lead to join our team at Technical Paradigm LLC. This is an exciting opportunity for a motivated individual with extensive experience in fixed income securities trading, clearing and...
-
Head of Technical Operations
2 weeks ago
Chicago, Illinois, United States This is an IT support group Full timeJob Summary:White Lodging Services, Inc. is a leading hospitality company that develops and operates premium-brand hotels, rooftop bars, and restaurants in top-tier cities. As our Director of Engineering, you will play a crucial role in driving innovation and excellence in technical solutions.About the Role:This leadership position oversees the engineering...
-
Chicago, Illinois, United States Gong Full timeGong is a leading provider of revenue intelligence platforms, helping businesses transform their customer interactions into actionable insights. The company's innovative technology uses AI to capture, understand, and act on customer interactions, resulting in increased business efficiency, improved decision-making, and accelerated revenue growth.Job...
-
Senior Technical Support Specialist
1 week ago
Chicago, Illinois, United States Orion Talent Full timeJob Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Orion Talent. In this role, you will provide technical support for our material testing machines and directly interface with customers by installing, servicing, and repairing complex systems.The ideal candidate will have 4+ years of experience troubleshooting...
-
RemX Technical Support Specialist
3 weeks ago
Chicago, Illinois, United States RemX Full timeJob OverviewWe are seeking a highly skilled Field Service Engineer to provide technical support and maintenance for compact machinery and attachments.About RemXOur company is a renowned OEM manufacturing firm specializing in high-performance compact loaders and attachments, designed for industries such as construction, landscaping, farming, and industrial...
-
Technical Support Services Manager
2 days ago
Chicago, Illinois, United States OneDigital Full timeJob Description:Oversee all IT site support operations and lead a team of IT Site Support Engineers to deliver high-quality technical support.Foster a collaborative and productive work environment, promoting knowledge sharing and professional growth.Collaborate with Senior IT management and peers to establish, communicate, and monitor IT support initiatives.
-
FortiCNAPP Technical Solutions Engineer
2 days ago
Chicago, Illinois, United States Fortinet Full timeJob Summary: We are seeking a highly skilled FortiCNAPP Technical Solutions Engineer to join our team. The successful candidate will be responsible for delivering technical sales support within the direct sales organization.This is an excellent opportunity for a motivated and experienced individual to contribute to the success of our company by providing...
-
Chicago, Illinois, United States Fortinet Full timeAt Fortinet, we are committed to providing innovative cybersecurity solutions to our customers. As a Regional Systems Engineer, you will play a key role in supporting the sales organization and providing technical expertise to customers.Your primary responsibilities will include providing pre-sales, sales calls, and post-sales technical support to customers....
-
Technical Support Specialist
2 weeks ago
Chicago, Illinois, United States Accreditation Council for Continuing Medical Education (ACCME) Full timeAbout ACCMEThe Accreditation Council for Continuing Medical Education (ACCME) is the national accrediting organization for providers of continuing medical education. We offer a unique opportunity to contribute to the future of medical education training for America's doctors and the public they serve.Salary and BenefitsWe offer a competitive salary, with an...
-
Network Support Engineer
2 weeks ago
Chicago, Illinois, United States Illinois Secretary of State Full timeJob Title: Network Support EngineerWe are seeking a highly skilled Network Support Engineer to join our team at the Illinois Secretary of State. This role will be responsible for performing independent systems analysis on technical projects, assisting senior staff and users with problem resolutions, installations, maintenance, and monitoring/testing of...
-
Server Support Engineer
2 weeks ago
Chicago, Illinois, United States Super Micro Computer, Inc. Full timeAbout SupermicroSupermicro is a leading provider of advanced server, storage, and networking solutions for data centers, cloud computing, enterprise IT, Hadoop/Big Data, Hyperscale, HPC, and IoT/embedded customers worldwide. With an unprecedented global expansion, we have created numerous opportunities for talented engineers, technologists, and business...
-
Industrial Technical Support Specialist
1 day ago
Chicago, Illinois, United States SST Direct Full timeJob OverviewSST Direct is seeking a highly skilled Field Service Engineer to join its team of technical experts. This role offers an exciting opportunity to work with cutting-edge laser technology solutions, serving various industries including Automotive, Aerospace, Medical, and Scientific research communities.
-
Technical Field Support Specialist
2 days ago
Chicago, Illinois, United States Interfuse Staffing Full timeJob DescriptionWe are seeking a skilled Technical Field Support Specialist to provide exceptional customer support and field repair services for our LED sign systems in the Chicago area.The ideal candidate will have at least 3 years of experience in basic electronics, including experience with multimeters measuring AC and DC voltage, reading electrical...
-
Technical Director, Software Engineering
2 weeks ago
Chicago, Illinois, United States Capital One Full timeAt Capital One, you'll be part of a dynamic team of software engineers who are passionate about building innovative solutions.About the RoleWe're seeking an experienced Technical Director to lead our Back End Software Engineering team. As a key member of our organization, you'll drive the vision, strategy, and roadmap for our platform, collaborating with...
-
Senior Technical Support Manager
2 days ago
Chicago, Illinois, United States Salesforce Inc Full timeCompany OverviewSalesforce Inc is a Customer Company inspiring the future of business with AI, Data, and CRM. We believe that business should improve the state of our world, and we're committed to creating a workforce that reflects society through inclusive programs and initiatives.Job SummaryA Senior Manager of Accessibility Support will lead a 24x7 global...
-
Technical Sales Engineer
3 weeks ago
Chicago, Illinois, United States AvePoint Full timeAbout AvePointAvePoint is a global leader in data management and governance, providing innovative solutions to modernize the digital workplace. With over 21,000 customers worldwide, our technology helps businesses optimize their collaboration environments across Microsoft, Google, Salesforce, and other platforms.Job SummaryWe are seeking a skilled Technical...
-
Chicago, Illinois, United States AbbVie Full timeOverviewAbbVie is a global healthcare leader with a mission to discover and deliver innovative medicines and solutions that address serious health issues. We strive to have a remarkable impact on people's lives across various therapeutic areas.Salary InformationThe estimated annual salary for this position is between $180,000 and $250,000, depending on...
-
Technical Leader
2 weeks ago
Chicago, Illinois, United States Yes Energy Full timeCompany OverviewYes Energy is a market leader in electric power data and analytics solutions, delivering real-time market data and electric power trading decision solutions to over 1,000 market participants daily.About the RoleWe are seeking a Technical Leader - Data Product Engineering to join our team in Chicago or Boulder. As a key member of our...
-
Technical Support Professional
4 days ago
Chicago, Illinois, United States Codehs Full timeAbout UsCodeHS is a leading provider of computer science education solutions for K-12 schools. Our comprehensive platform offers curriculum, professional development, and a full software platform to empower students worldwide.We are seeking a skilled Technical Support Professional to join our team. As a key member of our support team, you will be responsible...