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Freight and Inventory Management Specialist

2 months ago

Cleveland, Ohio, United States Expeditors Full time
Job Summary

We are seeking a highly skilled Logistics and Supply Chain Coordinator to join our team at Expeditors International. As a key member of our operations team, you will be responsible for ensuring the smooth and timely movement of freight and information, while providing exceptional customer service to our clients.

Key Responsibilities
  • Freight Management: Coordinate the timely and accurate movement of freight, ensuring that shipments are processed efficiently and effectively.
  • Data Entry and Management: Accurately enter and manage data into our operational system, ensuring that all information is up-to-date and accurate.
  • Shipment Tracking and Tracing: Monitor and track shipments daily, ensuring that all documentation is valid and that cargo is moving as scheduled.
  • Document Validation and Processing: Validate and process documents in a timely manner, ensuring that all necessary information is included and that cargo is moved efficiently.
  • Client and Vendor Billing: Process client and vendor billing in compliance with company standards, ensuring that all financial transactions are accurate and up-to-date.
  • Domestic and International Shipments: Coordinate domestic and international shipments for our clients, ensuring that all necessary documentation is in order and that cargo is moved efficiently.
  • Communication and Collaboration: Communicate effectively with service providers, clients, and internal teams to ensure that all shipments are processed efficiently and that customer needs are met.
  • Operational Efficiency: Identify opportunities to enhance operational efficiency, implementing process improvements that benefit the company and our clients.
  • Standard Operating Procedures: Maintain up-to-date standard operating procedures, ensuring that all team members have access to the most current information.
  • Key Performance Indicators: Meet key performance indicators, ensuring that all operational metrics are met or exceeded.
  • Customer Service: Provide timely responses to customer inquiries, ensuring that all customer needs are met and that our clients are satisfied with our service.
  • Issue Escalation: Escalate issues to management when necessary, ensuring that all problems are addressed promptly and effectively.
Requirements
  • Education: High School diploma required, Bachelor's degree preferred.
  • Logistics and Supply Chain Knowledge: Understanding of logistics and supply chain trends, including transportation management, inventory control, and supply chain optimization.
  • Interpersonal and Communication Skills: Strong interpersonal and communication skills, with the ability to work effectively with internal teams and external clients.
  • Organizational and Problem-Solving Skills: Proactive with strong organizational abilities, with the ability to identify and solve problems efficiently.
  • Technical Skills: Proficient in Excel and Word, with the ability to learn and adapt to new software and systems.
  • Language Skills: Fluency in English, with the ability to communicate effectively with clients and internal teams.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Adaptability: Ability to thrive in a fast-paced environment, with the ability to adapt to changing priorities and deadlines.
Company Culture
  • Customer Focus: Focus on exceeding customer expectations and providing top-notch service, ensuring that our clients are satisfied with our service.
  • Organic Growth: Promote organic company growth and employee development, ensuring that our team members have opportunities for growth and advancement.
  • Cultural Attributes: Adhere to company's cultural attributes, ensuring that our team members embody the values and principles of our organization.
Personal Development Opportunities
  • Promotion Opportunities: Promotion opportunities within the company, ensuring that our team members have opportunities for growth and advancement.
  • Personal Development Plan: Personal Development Plan for every employee, ensuring that our team members have opportunities for growth and development.
  • Training and Career Growth: Training and career growth opportunities, ensuring that our team members have the skills and knowledge needed to succeed in their roles.
Benefits
  • Paid Time Off: Paid vacation, holiday, and sick time, ensuring that our team members have a healthy work-life balance.
  • Comprehensive Health Plan: Comprehensive health plan, ensuring that our team members have access to quality healthcare.
  • Life and Disability Insurance: Life and disability insurance, ensuring that our team members are protected in the event of an emergency.
  • Retirement Savings Plan: Retirement savings plan, ensuring that our team members have a secure financial future.
  • Employee Stock Purchase Plan: Employee stock purchase plan, ensuring that our team members have opportunities to own company stock.
  • Training and Development Programs: Training and development programs, ensuring that our team members have the skills and knowledge needed to succeed in their roles.

All applications will be handled confidentially in accordance with EEO guidelines.