Appointment Coordinator
3 days ago
At Old Dominion Freight Line Inc, we are seeking a dedicated Appointment Coordinator to join our team. As an Appointment Coordinator, you will play a crucial role in scheduling company appointments with current and potential customers or clients. This is a fast-paced, high-volume environment where you will be responsible for answering incoming calls, placing outgoing calls, and entering appointments into the AS400 system database.
About UsWe take pride in being the best in the industry, and our secret sauce to success is our People and Family Spirit. We foster a dynamic team environment that encourages innovation and exceeding expectations. Our core values of open communication, work-life balance, and commitment to keeping promises make us an attractive employer to those who share our passion for excellence.
Key Responsibilities- Answer incoming calls and place outgoing calls to customers to schedule pickups and deliveries
- Enter appointments in the computer in a timely manner
- Provide exceptional customer service by responding to emails, status of shipments, helping customers complete Bill of Ladings and label freight
- High School diploma or equivalent preferred
- 1 year of customer service experience, preferably in the transportation industry
- Strong attention to detail and excellent written and verbal communication skills
- Proficiency with Microsoft Office and experience with AS400 systems preferred
- A competitive salary range of $45,000 - $60,000 per year
- A comprehensive benefits package, including health insurance, short-term and long-term disability, flexible spending accounts, 401(k) retirement plan with company match, life insurance, wellness program, tuition reimbursement, and training opportunities
- The opportunity to advance your career through our promote-from-within philosophy and access to national career opportunities at our 250+ service centers
Note: The estimated salary range is based on market conditions and may vary depending on location and experience.
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