Patient Care Coordinator
3 days ago
As a Patient Care Coordinator with Optum, you will play a vital role in ensuring seamless patient experiences. This position requires attention to detail, excellent communication skills, and the ability to work collaboratively as part of a dynamic team.
Key Responsibilities- Process patient check-ins and check-outs for scheduled appointments
- Collect and process patient payments, including mail and online transactions
- Prepare patient documents, labels, and packets for clinic operations
- Schedule, cancel, and change appointments within the electronic medical record (EMR)
- Verify insurance eligibility using the EMR or insurance portal electronic verification system
- Act as a resource person to patients and staff regarding clinic and front office operations
- High School Diploma/GED or higher
- 1+ year of Microsoft Office experience
- 1+ year of customer service experience
$45,000 - $55,000 per annum, based on location and experience.
Why Work with Optum?We offer a comprehensive benefits package, including paid time off, medical plan options, dental, vision, life, and disability insurance, 401(k) savings plan, education reimbursement, employee discounts, and more.
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