Gaming Machine Attendant

1 week ago


Greenville, Mississippi, United States SW Gaming LLC Full time
Job Overview

As a Gaming Machine Attendant, your primary responsibility will be to ensure that guests enjoy a seamless gaming experience by providing attentive and friendly service while maintaining the gaming machines.

  • Proactively monitor designated areas to identify opportunities to assist our patrons.
  • Warmly greet and welcome all visitors on the gaming floor.
  • Celebrate guest victories enthusiastically.
  • Accurately complete paperwork for fills and jackpots with a focus on personalized service.
  • Handle verification documentation for jackpot payouts efficiently.
  • Foster a collaborative relationship with cage staff to facilitate smooth slot transactions.
  • Assist guests with slot machine features, including ticket in/ticket out technology, as needed.
  • Diagnose machine issues and determine appropriate solutions.
  • Resolve machine malfunctions, such as coin jams and printer errors.
  • Conduct cash handling duties, including paying out jackpots and providing change.
  • Ensure the integrity and balance of cash wallets at the conclusion of each shift.

Always strive to enhance guest relations through prompt, courteous, and efficient service.



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