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Event Service Attendant

2 months ago

Greenville, Mississippi, United States SW Gaming LLC Full time
Position Overview

As a vital member of our team, you will be responsible for welcoming guests with a warm and inviting demeanor. It is essential to greet patrons with a friendly smile and a positive attitude, ensuring their experience begins on a high note. You will be expected to take beverage orders promptly, ideally within a two-minute timeframe, and ensure that water is served without delay when necessary.

Your role includes serving food in accordance with established course timings and maintaining a clean and organized dining area. You will also be tasked with setting tables to meet our high standards.

Key Responsibilities
  • Possess a comprehensive understanding of all beverage and food offerings.
  • Proactively anticipate and fulfill guest needs by clearing tables between courses and ensuring beverages are replenished throughout the meal.
  • Complete assigned side duties and any additional responsibilities as directed.
  • Communicate any guest or team member concerns to your immediate supervisor for resolution.
  • Deliver service to tables efficiently and in accordance with our established Standards and Service Sequence.
  • Maintain a professional and positive representation of SW Gaming LLC at all times.
Knowledge Requirements
  • Familiarity with the ingredients and preparation of each menu item.
  • Awareness of potential allergens in menu items and the ability to accommodate guests with dietary restrictions.
  • Understanding of portion sizes and presentation standards for all dishes.
  • Skill in executing the finishing touches for each plate served.