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Beverage Attendant

2 months ago

Greenville, South Carolina, United States Harlow's Casino Resort & Spa Full time


As a key member of our team, you will be responsible for delivering exceptional beverage service to all guests at Harlow's Casino Resort & Spa. Your role is vital in ensuring a pleasant and memorable experience for our patrons through efficient and professional service.


KEY RESPONSIBILITIES:
  • Provide timely, efficient, and friendly service to all guests.
  • Manage beverage orders by taking and fulfilling requests promptly while maintaining a clean and organized gaming area.
  • Continuously monitor guest needs to ensure all beverage requests are addressed without delay.
  • Assist fellow beverage staff with operational tasks, including side work and opening/closing responsibilities.
  • Exhibit professional grooming and appearance, serving as a role model in accordance with company standards.
  • Maintain cleanliness by removing debris such as bottles, cups, and paper from the gaming area.
  • Support the replenishment of beverage supplies at service stations to ensure readiness.
  • Verify guest identification when necessary to comply with legal age requirements.
  • Utilize proper communication protocols when placing orders with the bartender.
  • Ensure service wells are stocked, clean, and sanitary at all times.
  • Stay informed about departmental knowledge and ongoing promotions to enhance guest experience.