Mall Park Customer Service Representative

2 weeks ago


Elizabethtown, Kentucky, United States Knitwell Group Full time
Customer Specialist Role at Mall Park

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Specialist at Mall Park. As a key member of our sales floor team, you will be responsible for providing exceptional shopping experiences for our customers.

About the Role
  • Welcoming customers and engaging with them to understand their needs and preferences.
  • Sharing knowledge of our products and services to help customers make informed purchasing decisions.
  • Upholding brand merchandising and visual standards to create an inviting and engaging shopping environment.
  • Promoting in-store events and company programs to drive sales and customer engagement.
  • Contributing to the store's success by achieving sales targets and providing excellent customer service.
Requirements
  • Prior retail experience or customer-focused experience, preferably in a fast-paced environment.
  • A passion for styling and a love of working with people to provide personalized customer service.
  • Flexible availability, including evenings, weekends, and holidays to meet customer needs.
  • The ability to read, write, and communicate effectively in English to interact with customers and colleagues.
  • Proficiency with technology, including the ability to operate store systems accurately to manage sales and inventory.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • A merchandise discount to allow you to enjoy the products you recommend to our customers.
  • Support for your individual development through training and coaching to help you grow in your role.
  • Opportunities to give back to local communities through our corporate social responsibility initiatives.

Our estimated salary for this role is $45,000 - $55,000 per year, depending on experience. We offer a competitive compensation package and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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