Front Office Coordinator

3 weeks ago


Frederick, Maryland, United States Athletico Physical Therapy Full time

Job Summary

The Patient Experience Coordinator plays a vital role in delivering exceptional customer service and ensuring a positive experience for patients at Athletico Physical Therapy. Reporting to the Clinic Manager, this individual is responsible for managing the front office, handling patient communications, and providing administrative support to the clinical team.

Key Responsibilities

  • Manage patient scheduling and appointments
  • Handle patient inquiries and concerns
  • Provide administrative support to the clinical team
  • Maintain accurate and up-to-date patient records
  • Ensure a clean and organized front office environment

Requirements

  • High school diploma or equivalent required
  • Previous experience in a medical or administrative role preferred
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment


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