Retail Sales Manager
4 weeks ago
Ace Hardware is seeking a qualified retail manager to oversee store operations, ensuring associates provide exceptional customer service and achieve sales goals.
The ideal candidate will have a strong leadership presence, excellent communication skills, and the ability to drive sales and productivity while maintaining a high level of customer satisfaction.
Key responsibilities include:
- Training and developing associates using our S.A.L.E.S. process
- Implementing marketing strategies, including in-store promotions, local and national advertising, and events
- Resolving customer and employee issues in a timely and satisfactory manner
- Leading the associate team to meet and exceed store goals
- Monitoring daily cash reports, employee scheduling, progressive discipline, product ordering, inventory management, and operational efficiencies
Requirements include:
- A minimum of 5 years retail management experience
- Strong leadership and analytical skills
- Superior customer service skills
- Excellent verbal and written communication skills
- Ability to lead and develop others
- Ability to handle multiple projects and tasks with a high attention to detail
Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. We offer a fun and active work environment with opportunities for growth and development.
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