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Client Success Specialist

2 months ago

Texas, United States asset works Full time

Asset Works Job Description:

Asset Works is a premier provider of innovative solutions aimed at enhancing operational efficiency and customer satisfaction. We are in search of a Customer Success Manager to be an integral part of our team.

Key Responsibilities:

  • Actively cultivate relationships with clients to foster and expand business opportunities
  • Achieve sales objectives by onboarding new clients and enhancing services for current ones
  • Facilitate virtual meetings and showcase product functionalities to clients
  • Enhance customer success strategies and address client inquiries
  • Utilize analytics to refine customer experiences
  • Represent the organization at relevant industry events

Qualifications:

  • Exceptional communication and presentation abilities
  • Strong organizational skills and proficiency in technology
  • Familiarity with CRM systems and experience in meeting performance metrics
  • A degree in a relevant field is preferred

Desirable Experience:

  • Understanding of the technology sector
  • Experience in client onboarding and implementation processes
  • Background in SaaS customer success and sales
  • Familiarity with Asset Works solutions