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Medical Coordinator

2 months ago

Knightdale, North Carolina, United States Duke Health Full time

About Duke Health

Duke Health is a leading healthcare organization that provides exceptional medical care to patients across North Carolina. Our team of dedicated professionals is committed to delivering high-quality patient care and advancing the field of medicine.

Job Summary

We are seeking a highly skilled Medical Coordinator to join our team. As a Medical Coordinator, you will play a critical role in coordinating all peri-operative activities related to scheduling patients for surgery. Your responsibilities will include:

  • Reviewing surgical postings for accuracy and completeness, ensuring that all necessary information is documented in the patient's medical chart.
  • Scheduling and verifying surgery dates and related information, such as medical clearance and pre-op appointments, with patients and healthcare providers.
  • Responding to patient inquiries in a timely and professional manner, providing clear and concise information about their surgery and related procedures.
  • Recording surgical cases on Outlook calendars to ensure that providers and staff have accurate information about available time slots.
  • Obtaining authorization from insurance companies for surgical procedures that require prior approval.
  • Submitting billing sheets to physicians for coding and reimbursement purposes.
  • Providing administrative support to healthcare providers, including appointment scheduling and other tasks as assigned.

Requirements

  • High school diploma or equivalent required; medical secretarial program or related experience preferred.
  • Two years of related medical clerical experience sufficient to acquire skills in transcribing medical terminology, office organization, and communication.
  • Ability to work in a fast-paced environment with multiple priorities and deadlines.
  • Excellent communication and interpersonal skills required to interact with patients, healthcare providers, and other staff members.

Work Environment

This is a day shift position, Monday through Friday, with no weekends or holidays. Some roles within our organization may require distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

Duke Health is an equal opportunity employer, committed to fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.