Customer Experience Manager
1 week ago
Customer-Facing Operations:
Nokia seeks a seasoned professional to oversee all customer-facing operations, ensuring exceptional service delivery and customer satisfaction.
Key Responsibilities:
- Manage the onboarding process for new customers, ensuring smooth and efficient deployments.
- Develop and implement strategies to enhance customer experience and satisfaction.
- Collaborate with cross-functional teams to drive business growth and improve operational efficiency.
- Monitor and analyze key performance indicators to inform business decisions.
Requirements:
- Proven experience in customer-facing operations and management.
- Strong leadership and communication skills.
- Ability to analyze complex data and drive business insights.
- Experience working in a fast-paced, dynamic environment.
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