Client Support Specialist

2 weeks ago


Trinidad, Colorado, United States Profile Bakery Full time

Welcome to Profile Bakery, a pioneer in portrait photography leveraging state-of-the-art AI technology. Our dedicated team of talented photographers and innovative software guarantees exceptional portraits that showcase your individuality and finest attributes. Whether you need a professional headshot for your online profile or an updated image for your business presence, we are here to assist you.

As a vital addition to our team, you will play a key role in enhancing the customer experience during the application process. We are committed to making quality headshots accessible to all.

Key Responsibilities:

  • Professionally handle incoming communications.
  • Promptly address customer inquiries and ensure their satisfaction.
  • Work collaboratively with internal teams to facilitate order processing.
  • Provide feedback and escalate issues when necessary.

Qualifications:

  • At least 1 year of experience in Customer Service, ideally within the IT sector.
  • Outstanding interpersonal and communication abilities.
  • Meticulous attention to detail with a commitment to high-quality outcomes.
  • Motivated and capable of thriving in dynamic environments.
  • Proficient in networking and building relationships.

What We Provide:

  • Engagement with a high-achieving organization.
  • Flexible working arrangements.
  • Diverse opportunities for professional development in the role.


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