Technical Support Specialist

4 weeks ago


Houston, Texas, United States Syntricate Technologies Full time
Job Title: Technical Support Specialist

Job Summary:
We are seeking a highly skilled Technical Support Specialist to join our team at Syntricate Technologies. The ideal candidate will have strong knowledge of Unix command and Shell scripting, as well as experience with SWIFT Alliance access. The successful candidate will also have a strong understanding of SQL and PLSQL, as well as knowledge of bank ACH payment, Nacha file, and Wire payment processes.

Key Responsibilities:
- Strong in on Unix command and Shell scripting
- Knowledge of SWIFT Alliance access
- Strong in SQL and PLSQL
- Understanding of bank ACH payment, Nacha file, and Wire payment processes
- Understanding of on-premise infrastructure and AWS architecture
- Understanding of TRP (Dr) Process
- Handling Java and .Net applications and providing L3 level support
- Knowledge of SSL/TLS certificates and renewal
- Idea about load balancing and networking troubleshooting
- Knowledge of Dynatrace or any monitoring tool
- Knowledge of AutoSys or any scheduler configuration

Requirements:
- Strong understanding of Unix and SWIFT integration
- Experience with SQL and PLSQL
- Knowledge of bank ACH payment, Nacha file, and Wire payment processes
- Understanding of on-premise infrastructure and AWS architecture
- Understanding of TRP (Dr) Process
- Ability to handle Java and .Net applications and provide L3 level support
- Knowledge of SSL/TLS certificates and renewal
- Idea about load balancing and networking troubleshooting
- Knowledge of Dynatrace or any monitoring tool
- Knowledge of AutoSys or any scheduler configuration

What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a dynamic and growing company
- Collaborative and supportive team environment

How to Apply:
Please submit your updated resume and required details to us. We look forward to hearing from you.

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