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Admissions Coordinator

2 months ago

Birmingham, Alabama, United States Guidehouse Full time
Job Summary

We are seeking a highly skilled Admissions Coordinator to join our team at Guidehouse. As an Admissions Coordinator, you will play a critical role in managing inpatient and outpatient admissions, ensuring seamless registration processes, and providing exceptional customer service to patients and their families.

Key Responsibilities
  • Obtain complete and accurate demographic and financial information from patients, physician offices, and in-house departments.
  • Obtain required signatures on legal consents and insurance forms, and perform pre-certification, credit referral, or deposit collection as needed.
  • Enter data into computer systems, thoroughly document incomplete admissions/registrations, and obtain pre-certification, referral, or authorization numbers.
  • Notify patients, family members, physicians, and supervisors of insurance coverage issues, and document all information in computer systems.
  • Review physician orders for completion and ensure all required information is listed.
  • Complete Medicare Compliance and obtain ABN if necessary, and maintain knowledge of all Federal, State, and Local Laws pertaining to insurance rules and regulations.
  • Utilize multiple computer systems, maintain positive customer service, and refer unresolved issues to appropriate supervisors.
  • Answer telephone calls, follow pre-established scripts, and provide assistance to callers.
  • Complete all shift duties in a timely and accurate manner, and comply with all safety regulations, policies, and procedures.
Requirements
  • High School Diploma or equivalent (Relevant experience may be substituted for formal education)
  • 0-2 years of experience in patient registration
Preferred Qualifications
  • 1 year of experience working in Patient Access
  • 1 year of experience working with medical insurances
  • Ability to type a minimum of 35 WPM
  • Familiarity with medical terminology
What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program