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Claims Operations Manager

2 months ago


Sandy Springs, United States King's Insurance Staffing Full time
Job Summary

King's Insurance Staffing is seeking a highly skilled Auto Liability Claims Supervisor to join our team in Georgia. As a key member of our claims operations team, you will be responsible for overseeing a team of Auto Liability Claims Examiners handling moderate to complex Liability and Physical Damage claims from inception to close.

Key Responsibilities
  • Claims Supervision: Ensure the delivery of timely and efficient claims service through the daily supervision of the Auto Liability Examiners, including managing and developing claims staff, training, approving reserves/settlements above examiners authority, and performance reviews.
  • Technical Guidance: Provide technical guidance to staff on claim investigation, reserving evaluation, and resolution of claims.
  • Performance Management: Review individual Examiner's work product and performance, provide individual Examiner coaching and career development direction, and deliver timely performance management feedback and reviews to claims staff.
  • Vendor Management: Effectively control the use, work product, and expenses of outside vendors.
  • Business Development: Develop and maintain strong business relationships with internal and external customers.
Requirements
  • 5+ years of liability claims handling experience.
  • 1-3+ years of Supervisor or Team Lead experience strongly desired.
  • Active Adjuster's License.
  • Excellent Customer Service and Organizational skills.
  • College Degree highly preferred.
Benefits
  • $80,000 to $100,000+ annually (Depending on Experience) + Annual Bonus.
  • Employer covers 100% of the Healthcare Premiums.
  • Employee Benefits begin 1st day of employment.
  • Employer matching 401(k) plan.
  • Generous PTO plan.