Head of Claims Operations
4 weeks ago
USAA is seeking a highly skilled Claims Operations Manager to lead our Auto Claims organization. As a key member of our team, you will be responsible for managing a team of claims employees, ensuring excellent customer service, and driving process improvements to enhance our claims handling capabilities.
Key Responsibilities:- Lead and manage a team of claims employees to achieve optimal productivity and customer satisfaction
- Develop and implement process improvements to enhance claims handling efficiency and effectiveness
- Collaborate with cross-functional teams to identify and address operational risks and compliance issues
- Provide coaching and feedback to employees to drive engagement and performance
- Ensure adherence to regulatory requirements and company policies
- Bachelor's degree in a related field
- 6+ years of progressive customer service, operational, military, or leadership experience, including 2+ years of claims handling experience
- ~2+ years of direct team lead, supervisory, or management experience
- Strong leadership, initiative, customer service, and claims handling skills
- Acquisition and maintenance of applicable insurance adjuster license within 6 months of hire
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
USAA is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful workplace culture.
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Claims Operations Manager
4 weeks ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleUSAA is seeking a highly skilled and experienced Manager, Claims Operations to lead a team of Auto Injury Examiners. As a key member of our Claims Operations team, you will be responsible for overseeing the investigation, evaluation, and negotiation of auto claims, ensuring that our members receive the best possible service.Key...
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Claims Operations Manager
4 weeks ago
Colorado Springs, Colorado, United States USAA Full timeLead Auto Injury Claims OperationsUSAA is seeking a dedicated Claims Operations Manager to lead a team of Auto Injury Examiners. As a key member of our Claims Operations team, you will be responsible for developing engaged employees through regular coaching and feedback to deliver business results.Key Responsibilities:Lead and be accountable for auto,...
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Claims Operations Manager
3 weeks ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleUSAA is seeking a skilled Claims Operations Manager to lead and manage a team of claims professionals. As a key member of our Auto Claims organization, you will be responsible for overseeing the investigation, evaluation, and negotiation of claims, ensuring that our members receive the best possible service.Key Responsibilities:Lead and manage...
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Claims Operations Manager
4 weeks ago
Colorado Springs, Colorado, United States USAA Full timeAbout USAAAt USAA, we're dedicated to facilitating the financial security of millions of U.S. military members and their families. Our mission is to give back to those who have served, and we're working together to build a great experience and make a real impact for our members.The OpportunityWe're seeking a seasoned Claims Operations Manager to lead a team...
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Claims Operations Manager
4 weeks ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleAs a dedicated Claims Operations Manager, you will lead and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim.Key ResponsibilitiesDevelop engaged employees through regular...
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Senior Auto Claims Adjuster
4 weeks ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleUSAA is seeking a highly skilled Senior Auto Claims Adjuster to join our team. As a dedicated professional, you will be responsible for adjusting complex auto insurance claims, ensuring compliance with state laws and regulations, and delivering exceptional service to our members.Key ResponsibilitiesInvestigate and determine coverage and...
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Head Cashier
3 weeks ago
Colorado Springs, Colorado, United States Natural Grocers Full timeJob SummaryWe are seeking a highly skilled and experienced Head Cashier to join our team at Natural Grocers. As a key member of our store operations team, you will be responsible for ensuring the smooth operation of our front-end, including cashiering, training, directing, and monitoring cashiers, as well as providing exceptional customer service.Key...
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Head Cashier
4 weeks ago
Colorado Springs, Colorado, United States Natural Grocers Full timeJob SummaryWe are seeking a highly skilled and experienced Head Cashier to join our team at Natural Grocers. As a key member of our front-end team, you will be responsible for ensuring the smooth operation of our cash registers, training and directing cashiers, and providing exceptional customer service.This is a dynamic and fast-paced role that requires...
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Cashier/ Head Cashier
3 weeks ago
Colorado Springs, Colorado, United States Lowe's Full timeJob SummaryWe are seeking a highly skilled and customer-focused Cashier/ Head Cashier to join our team at Lowe's. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Greet...
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Pagosa Springs, Colorado, United States Durango 4C Council (Tri-County Head Start) Full timeJob DescriptionToddler Teacher at Pagosa Springs Head Start A sign-on bonus of $3,000 is available for qualified candidates once hired, paid after 90 days of successful employment. This offer is limited to external new hires only.Tri-County Head Start offers endless opportunities for growth in both education and social services. With ample opportunities for...
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Head Cashier
4 weeks ago
Colorado Springs, Colorado, United States Natural Grocers Full timeJob Summary:The Head Cashier is responsible for overseeing the front-end operations of our store, ensuring a positive customer experience, and providing World Class Customer Service. This role involves training and directing cashiers, managing cash drawers, and handling customer complaints.Key Responsibilities:Provide exceptional customer service and a...
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Operations Director
3 weeks ago
Colorado Springs, Colorado, United States Johns Lyng USA Full timeAbout the Role:We are seeking an experienced Operations Manager to join our team at Johns Lyng USA. As an Operations Manager, you will be responsible for leading and overseeing operations across multiple sites, ensuring excellence in service delivery.Key Responsibilities:Build and manage strong relationships with both internal and external...
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Financial Operations Specialist
3 weeks ago
Colorado Springs, Colorado, United States Adventure Learning Behavioral Interventions Full timeJob DescriptionAdventure Learning Behavioral Interventions is seeking a skilled professional to optimize reimbursement processes and maintain compliance with industry regulations.The ideal candidate will contribute to the financial health of our organization by minimizing claim denials and ensuring seamless financial processes.Key Responsibilities:Adding and...
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Dental Operations Director
3 weeks ago
Colorado Springs, Colorado, United States Peak Dental Services Full timePeak Dental Services, a dynamic and forward-thinking dental healthcare organization, seeks a seasoned Dental Operations Director to spearhead its Revenue Cycle Management efforts. The ideal candidate will possess a unique blend of strategic vision and operational expertise to drive business success and patient satisfaction.Founded in 2008 by Dr. Douglas Peak...
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Director, Special Investigations Unit Leader
4 weeks ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleAs a Director, Special Investigations Unit, you will be responsible for leading the Life, Annuity & Health claims and fraud investigation programs and managing the Life Special Investigation Unit (SIU) staff. You will develop investigative and operational priorities, manage workload balance, develop staffing strategies, and evaluate operational...
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Department Head
3 weeks ago
Colorado Springs, Colorado, United States Home Depot Full timeDepartment Supervisor RoleAs a Department Supervisor at Home Depot, you will be responsible for training, coaching, and developing associates in each department to ensure customers receive excellent service. This role requires strong product knowledge and the ability to lead and develop others. You will also provide valuable input into merchandising...
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Senior Auto Appraiser
4 weeks ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleUSAA is seeking a highly skilled and experienced Senior Auto Appraiser to join our team. As a key member of our claims team, you will be responsible for investigating, negotiating, and evaluating vehicle damage claims to ensure accurate estimates and compliance with state laws and regulations.Key Responsibilities:Evaluate and appraise complex...
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Director, Special Investigations Unit
3 weeks ago
Colorado Springs, Colorado, United States USAA Full timeWhy USAA?At USAA, we have a mission that truly matters: facilitating the financial security of millions of U.S. military members and their families. Our employees, whether veterans or not, share in the mission to give back to those who served. We work together to build a great experience and make a real impact for our members. Our core values of honesty,...
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Maintenance Technician
4 weeks ago
Colorado Springs, Colorado, United States AVANTI RESIDENTIAL LLC Full timeJob OverviewAvanti Residential LLC is seeking a skilled Maintenance Technician to join our team. As a key member of our community maintenance team, you will be responsible for ensuring the appearance and operations of our properties are in excellent condition.Key Responsibilities:Prepare units for move-ins with electrical, plumbing, carpentry, masonry, and...
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Warranty Director
4 weeks ago
Colorado Springs, Colorado, United States Phil Long Ford of Motor City and Phil Long Valucar of Motor City Full timeJob Title: Warranty DirectorPhil Long Ford of Motor City is seeking a highly skilled Warranty Director to lead our warranty department in Colorado Springs, CO. As a key member of our team, you will be responsible for overseeing warranty processes, collaborating with a passionate team, and driving innovation in the warranty department.Key...