Customer Service Coordinator

6 days ago


El Paso, Texas, United States Desert View Construction Inc Full time
Job Overview

We are seeking a highly motivated Customer Care Coordinator to join our team at Desert View Construction Inc. As a key member of our customer service team, you will be responsible for ensuring homeowner satisfaction and maintaining the highest level of quality in all aspects of our business.

The ideal candidate will have a minimum of two years of hands-on experience in customer service or a related field. A high school diploma or equivalent is required, and proficiency in computer software is essential. The ability to work independently and as part of a team is crucial, as well as excellent communication and problem-solving skills.

**Responsibilities:**

  • Maintain a quick response time to customer requests and inquiries, scheduling appointments within 24 hours of receipt.
  • Establish whether requested repair work is under warranty and inform the customer of the status.
  • Schedule repair work with subcontractors, customer care representatives, and customers.

**Minimum Qualifications:

  • Minimum two years of hands-on experience in customer service or a related field.
  • High school diploma or equivalent required.

Estimated salary: $55,000 - $65,000 per year. We offer a competitive compensation package, including benefits and opportunities for professional growth and development.



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