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Patient Services Coordinator

2 months ago

Huntersville, North Carolina, United States Mindpath Health Full time
Position Overview
The need for effective treatment for mental health challenges is on the rise across the nation.

Consequently, Mindpath Health is undergoing significant growth and is poised to become a frontrunner in outpatient mental health services that integrate personal interaction with evidence-based practices.

As a Patient Services Coordinator, you will play a vital role in enhancing the patient journey by delivering exceptional customer service to all clients and healthcare providers through both telephonic and face-to-face interactions.

This role also involves the organization and management of appointments and necessary documentation to ensure the efficient operation of the healthcare setting and to support the provision of high-quality patient care.

Work Schedule
This is a full-time position, requiring 40 hours per week, Monday through Friday, at our designated office location.
Qualifications
- High School Diploma or equivalent
- A minimum of 2 years of recent administrative or clerical experience
- At least 2 years of experience in customer service
- Experience in a healthcare environment is preferred
- Familiarity with Electronic Medical Records (EMR) is advantageous
- Experience handling multi-line phone systems
- Proficient in computer applications, including MS Office Suite (Word, Excel, Outlook, PowerPoint)
- Ability to thrive in a fast-paced, collaborative environment
- Strong problem-solving capabilities
- Excellent interpersonal and verbal/written communication skills
- Exceptional organizational skills and attention to detail
Employee Benefits

We provide a comprehensive benefits package that includes:

  • Medical, Dental, and Vision coverage
  • Life and Long-Term Disability Insurance
  • 401k plan with employer matching
  • Paid Time Off (PTO) starting at 15 days annually
  • Paid Parental Leave
  • Tuition Reimbursement Program
About Mindpath Health
Mindpath Health is dedicated to enhancing access to mental health services that empower individuals to flourish. We achieve this by supporting our clinicians, investing in our workforce, and serving our communities.

As a national leader in mental health care, we are innovating care delivery, reaching patients, and emphasizing clinical excellence.

With a team of over 500 mental health professionals, Mindpath Health offers a wide range of services, including psychiatry, interventional psychiatry (such as TMS and esketamine), and psychotherapy.

We provide both telehealth and in-person consultations and collaborate with primary care providers to ensure a holistic approach to health.

Mindpath Health is in-network with most major health insurance companies and operates numerous locations across various states, with plans for further expansion.

Join our team and experience the fulfillment that comes from meaningful work.

Mindpath Health is an equal opportunity employer, considering applicants for all roles without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.